Nigerian Communications Commission (NCC) said it has set up a high level taskforce to identify all issues militating against quality of service in the networks.
Prof. Umar Danbatta, executive vice chairman of NCC who stated this at a press conference in Abuja to mark to mark his one year in office, said that the report of the committee is already being implemented for the resolution of some urgent issues militating against quality of service.
He said that the quality of service on the various networks, which includes infrastructure, service providers facilities had taken considerable attention of the commission.
“The commission has been able to identify and taken notice of the difference between the records of quality service as recorded in the switch of the service providers and from the practical experience of the consumers.
“We have therefore taken some measures to address the issue of quality of service.’’ Danbatta said that the commission was also promoting a Telecom Industry Working Group on Quality of Service that engages service providers to discuss germane matters leading to resolution of critical quality of service.
He said that the commission had also identified and engaged critical stakeholders, who were relevant in the resolution of issues of quality service, multiple taxation, and regulation, and indiscriminate shutting down of live base stations.
The NCC boss added that the commission had identified state governments as critical stakeholders whose actions may contribute positively or negatively to quality of service issues.
“We have so far made a presentation at the Governors Forum, especially to draw their attention to the National Economic Council’s resolution on multiple taxation and multiple regulations on deployment of telecom infrastructure.“We are also engaging the governors directly and so far have met and received the support of four governors who have agreed with our point of view.
“Our visits had fostered more understanding about the need to support the deployment infrastructure to energise economic activities in the states rather than discourage investments through imposition of taxes and multiple regulations.’’
Danbatta also said that spectrum monitoring had been improved to ensure sanity in the industry.
“Through efficient monitoring and value driven usage of spectrum for provision of different types of service, revenue generation for the Federal Government through frequency allocation and renewal fees have improved from the previous years.
“More than N47 billion was realised in spectrum usage and licensing within the year under review.